Orders

In order for a visitor/user to purchase a product/service through the Website, he/she must select the desired products/services and add them to his/her Shopping Cart. On the screen, the total cost of the order will be displayed based on the selected conditions to complete the purchase. Before completing the order of any product, the user must make sure that the products/services they have placed in the Shopping Cart are the ones they wish to buy and in the quantity they wish to purchase. The order is completed with its acceptance by the Website through the sending of a confirmation email to the user to the email address that the user has indicated during the order.

Payment methods

The payment of each order is carried out with absolute security either by using a credit, debit or prepaid card of Greek banking institutions or by cash on delivery (payment in cash upon delivery of the order), when this option is available.

In the case of payment of the order using a credit, debit or prepaid card, the Company ensures the security of the User’s transactions and secures all the necessary certifications and technical means for this purpose. The Website does not retain or store any User’s credit or debit card details. The details are only stored at the request of the User in a secure system of the cooperating banking institutions. During storage, a unique user certification number (token) is issued with which, in the next order of the user exclusively from the Website, the card can be charged automatically without the repeated submission of its details (number, cvv etc.).

Method – Time – Cost of Shipping Products

After submitting and processing the order of a product, it is sent to the User through a courier company with which the Company cooperates in order to optimally handle the shipping process. The selected product will be in the place indicated by the user when submitting the order and within the time period notified to him. The relevant sales tax document for each order will either be included in the package or sent electronically to the User.

Each product offered for sale through the Website is marked with its availability either as “Immediately available” or as “Available in 1-3 days” or as “Available in 4-10 days”. The marking is indicative and is renewed based on the availability of each product at each Partner. In any case, it is agreed that the shipping time of the product depends both on the availability of the ordered product and on the possible existence of reasons of force majeure (indicatively mentioned are the existence of bad weather conditions, strikes, problems faced by the courier companies cooperating with the Company, etc.) for which the Company bears no responsibility.